Privacy policy

Last updated: March 18, 2026

NICESTAR (“NICESTAR,” “we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, use, disclosure, and processing of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term “personal information”, we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact information: such as your name, billing address, shipping address, phone number, and email address.
  • Payment and financial information: such as payment card details, payment confirmation, transaction amounts, and related payment information.
  • Account information: such as your username, password, preferences, settings, and account-related details.
  • Order and transaction information: such as items you view, place in your cart, wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
  • Communications: such as the content of your customer support messages, emails, and other communications with us.
  • Device and technical information: such as your device type, browser, network connection, IP address, and other identifiers associated with your device.
  • Usage information: such as how and when you interact with the Services, including browsing behavior and navigation data.
  • Customer-submitted content: such as photos, notes, personalization details, and other materials you provide in connection with custom figurine orders.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, upload photos, fill out forms, communicate with us, or otherwise provide information through the Services.
  • Automatically through the Services, including through cookies, pixels, log files, and similar technologies when you browse or use our website.
  • From service providers that support our operations, such as payment processors, shipping partners, analytics providers, customer support tools, and cloud services.
  • From partners or other third parties, where permitted by law and relevant to the operation, improvement, or security of the Services.

3. How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

  • To provide, personalize, and improve the Services, including processing orders and payments, arranging shipping, managing your account, supporting returns or exchanges, remembering your preferences, and improving your shopping experience.
  • To fulfill custom orders, including reviewing your uploaded photos and notes, preparing previews, handling revision communications, and producing personalized figurine orders.
  • To communicate with you, including providing customer support, responding to questions, sending order updates, and maintaining our business relationship with you.
  • For marketing and advertising, including sending promotional emails or showing relevant advertisements where permitted by law.
  • For security and fraud prevention, including verifying activity, protecting accounts, monitoring for malicious or illegal conduct, and securing the Services.
  • For legal and compliance purposes, including responding to lawful requests, enforcing our terms and policies, resolving disputes, and complying with applicable law.

4. How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law. These disclosures may include:

  • Shopify and service providers who support our store and operations, such as payment processing, data hosting, analytics, customer support, shipping, and order fulfillment.
  • Business and marketing partners that help us advertise and market our products, where permitted by law.
  • Third parties you direct us to use, such as shipping recipients, social media widgets, login integrations, or other tools you choose to connect.
  • Affiliates or entities within our corporate group, where applicable.
  • Parties involved in a business transaction, such as a merger, acquisition, financing, or bankruptcy proceeding.
  • Law enforcement, regulators, courts, or other parties where required to comply with legal obligations or protect our rights, property, users, or the public.

5. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for us and for you. Information you submit through the Services may be transmitted to and shared with Shopify and certain third parties that help Shopify provide and improve its services.

In addition, we may use certain Shopify features that help us protect, grow, and improve our store. In those circumstances, Shopify may process personal information relating to your interactions with our store and with Shopify. To learn more about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, tags, and similar technologies to operate the Services, remember your preferences, understand how visitors use the website, improve performance, support analytics, and help with marketing and advertising activities.

Depending on where you live, you may have the right to manage certain cookie or tracking preferences through your browser settings, consent tools, or other mechanisms made available through the Services.

7. Advertising, Analytics, and Opt-Out Choices

Depending on where you reside, you may have the right to opt out of certain uses of your personal information for targeted advertising or similar data-sharing activities as defined by applicable law. Where required by law or technically supported, we may also recognize the Global Privacy Control (GPC) signal as an opt-out request for the browser and device from which the signal is sent.

Other “Do Not Track” signals sent by your browser may not be recognized in all cases.

If you receive marketing emails from us, you may opt out at any time by using the unsubscribe link provided in those emails. Even if you opt out of marketing communications, we may still send you non-promotional communications relating to your account, orders, transactions, or ongoing customer support.

8. Third-Party Websites and Links

The Services may contain links to third-party websites or online platforms not owned or controlled by us. If you follow a link to a third-party site, your interactions with that site are governed by that third party’s own privacy policies and terms. We are not responsible for the privacy, security, or practices of third-party websites or services.

9. Children’s Privacy

The Services are not intended for children under the age of majority in the applicable jurisdiction, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information, please contact us so we can review and take appropriate action.

10. Security and Retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide the Services, fulfill transactions, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business.

11. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights with respect to your personal information, subject to applicable exceptions and limitations:

  • Right to access / know the personal information we hold about you.
  • Right to delete personal information we maintain about you.
  • Right to correct inaccurate personal information.
  • Right to portability, including receiving a copy of certain personal information in a portable format.
  • Right to opt out of certain processing activities, such as targeted advertising or certain sharing activities where applicable.

If you reside in the UK or European Economic Area, and subject to applicable law, you may also have the right to:

  • Object to processing or request restriction of processing in certain circumstances.
  • Withdraw consent where we rely on your consent to process personal information. Withdrawal of consent will not affect processing that took place before the withdrawal.

To exercise your rights, please contact us using the contact information below. In some cases, we may need to verify your identity before responding to your request. Where permitted by law, you may also appoint an authorized agent to submit a request on your behalf.

We will not discriminate against you for exercising any applicable privacy rights.

12. Complaints

If you have concerns about how we process your personal information, please contact us first using the contact information below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority or regulator.

13. International Transfers

Your personal information may be transferred to, stored in, and processed in countries outside the country where you live. Where required by law, and where personal information is transferred from the European Economic Area or the United Kingdom to countries that may not provide an equivalent level of protection, we will rely on recognized transfer mechanisms such as standard contractual clauses or other lawful transfer tools.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational needs, legal requirements, or regulatory developments. When we do, we will post the updated version on this page, revise the “Last updated” date above, and provide additional notice where required by law.

15. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any available rights, you may contact us at:

NICESTAR
Email: mr.eric_hu@yahoo.com
Address: 昌岗东路250号, 250号, 广州市, GD, 510261, CN

For the purposes of applicable data protection laws, NICESTAR is the data controller of your personal information unless otherwise stated in this Privacy Policy or required by applicable law.